HFS wins Public Service Contract for Difi (Directorate for ICT in Public Administration)

HFS has been awarded a contract to identify, assess and recommend standards that support universal design of self service systems. HFS will use its experience from its research and design of self service systems started in the late 1980’s, combined with its experience from leading standardization activities for universal design from the mid nineties. This includes authoring several standards. Performing the contract will entail a service design workshop that will elicit future requirements for universally designed self service solutions in 2025.